MobiVisor Support – Fast help & easy management for your MDM
Comprehensive support for your mobile device management – from remote maintenance to self-service solutions.
Remote support
Remotely access mobile devices to diagnose and quickly resolve issues.
- Remote View (iOS) & Remote Control (Android) via MDM
- Multi-session support for multiple users
- Remote troubleshooting with screen recording
Management of device usage
Specify which functions, apps and networks can be used on the devices.
- Lost mode if the device is lost with location determination
- KIOSK mode
- Use of Apple DEP and Apple VPP
Automated device configuration
MobiVisor enables the automatic configuration of new devices without any manual intervention.
- Pre-configuration of devices for efficient enrolment
- Automatic application of guidelines and installation of apps upon registration
- Configuration of over-the-air system updates
Password support
Avoid security risks caused by weak or forgotten passwords.
- Change password via MDM (Android)
- Enforce password change by the user (Samsung)
- Clear passcode (iOS)
MDM device lock
Block or lock lost or stolen devices in real time.
- Lock screen (Android)
- Reset to factory settings
- Lock and unlock device remotely
Self service portal
In the MobiVisor Self Service Portal, employees can independently manage device functions and more.
- Autonomous registration and management of devices
- Permission management and role assignment
- Customise the branding and registration experience
In-App-Configuration
Manage settings and permissions without having to configure each device individually.
- User registration in the work apps
- Depositing email accounts
- Presetting app parameters
More features
Discover MobiVisor MDM’s management and support features.
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Contact us directly to find out more about what else MobiVisor MDM can do.